1–888–588–8639 How to Reset PlayStation Password | Change Password PS4

6 min readJan 14, 2021

Occasionally, you may want to reset your PlayStation Network password for security reasons. However, if you no longer have access to the email you set it up in, you will have to take a different route.

How to perform a PlayStation Network password reset

Don’t let a forgotten PSN password keep you out of the fun

To use your PlayStation 3, PlayStation 4, or PlayStation Network, you need a valid email account and password. However, if you forget the password, it is almost a puzzle to figure out how to reset it. Here is a step-by-step guide to changing your PlayStation Network (PSN) password on various devices.

You will need access to the email address you use to log into PSN and a separate device, such as a smartphone or computer, to verify that email. Also, if you want to reset your password and are already logged in, you will need to log out first.

What if I don’t remember my verification information?

If you cannot remember the security question or other key information, you will need to call the Sony helpline directly. You will need the email address or PSN name that you use on the system and some form of identification, such as your driver’s license.

How to change the PSN password from a browser

If you need to reset your PlayStation password remotely, you can easily do it online.

This password change will apply to all your PlayStation devices.
Start by going to the Sony Entertainment Network login page.
Under the login button, select Problems logging in? link and it will take you to a set of options.
Select the Reset your password link and a password verification email will be sent to the address you use to log in.
The link will be valid for 24 hours, but it may take a few minutes to send to your email. Be sure to check your junk and spam folders if you can’t find the email.
Once the email arrives, select the link and change your password on the website.
You can log into your PlayStation account through the website, but you will not be able to log into your device remotely.

How to change PSN password on PS4

If you are not logged into your PlayStation 4, or you just can’t remember your password, you can easily change it using the PS4.

Only a “family administrator” can change the password on a system.
If you only have one PlayStation account and you are not the administrator, you will need to ask whoever it is to change the PSN password for you.
On the main screen, select the Settings icon on the far right of the main menu.
Select Account Management, then choose Login.
Press the Triangle button on the controller and you will be prompted to provide your account email address.
Once you do, you will be prompted for other identifying information and then a verification email will be sent to you.
Complete the verification process by following the link and entering a new password.
Return to the Account Management screen, select Login, and enter your new password.

PlayStation password reset on PS3

For PlayStation 3, the process is slightly different.

You will need to find and select the PlayStation Network icon, next to Friends, on the main screen.
Select Forgot your password, then enter your email address and the primary user’s date of birth.
Select Confirm. You will receive the verification email shortly.

PlayStation Network password reset on PlayStation Vita

Start at the PlayStation Vita home screen.
Press Settings.
Touch PlayStation Network.
Tap I forgot your password and provide your email and date of birth.
Check your email for the notification.

PlayStation password reset

If you’ve forgotten your PSN password, it won’t take long to get your account back. Follow these eight steps to create a new password and regain access:

Go to the main home screen of your PS4 and use the controller to navigate.
Click Settings.
Click Account Management.
Click Login.
Press the triangle button on your controller and click Next.

Check your inbox for an email to reset your password. If you don’t see it in a few minutes, check your spam folder. For Gmail users, be sure to look in the Social and Promotion sections.

Click the link in the email.
Enter your new password.

How to change your PSN password?

You may still be able to remember your password, but you want to change it as a security measure.

If you have been using the same password for multiple profiles, you could be at risk. After an account is compromised, the best way to make sure the hack doesn’t spread is by changing the passwords on the other platforms you use regularly.

To change a password you already know, head to your PS4’s main home screen again, using your controller to navigate.

Click Settings.
Click Account Management.
Click Account Information.
Click on Security.
Click on Password.
Enter and confirm your new password.
Click Continue.

Reset your PSN password in your browser

If you have a problem with your console, don’t worry: you can also reset your password on the Playstation website. Navigate to the site and follow these instructions.

Go to the login page in Account Management.
Click Problems Signing In?
Click Reset your password.
Enter the email address that you use as your login ID.
A link will be sent to your email address. This will be valid for 24 hours, so follow the link as soon as you can.
Enter your new password.

Reset your PSN login ID

Your PSN account is linked to a login ID; this is the email address associated with the profile. It is important to be able to access this email because you will need it if you want to reset your PSN password.

Follow these simple steps to reset your login ID on the Playstation website.

Click Account Management and Settings.
Click Account Information.
Click Login ID and enter your current password.
Enter a new login ID (make sure you have access to this email account).
Click Confirm.
A link will be sent to this email address. When you arrive, click the link to verify your login ID.

Password security

Losing your password is a hassle, but being cracked by hackers is even worse. That is why it is essential to protect your login credentials on all platforms.

A great way to do this is with a password manager, like WordPress. With this service, you can generate random login details, which can be stored in encrypted vaults. This will make online accounts and profiles much more secure.

Best of all, you never have to worry about forgetting your own password again — NordPass remembers it for you, with a secure auto-fill feature.

From social media to the PS4, being online can be a portal out of everyday life — don’t let a password get in your way.

Reset PSN password without email

Currently, there are two ways to reset the PSN password. One is directly through your PS4 and another is through the web browser on the official PlayStation site. However, both require your original email and password.

If it’s just the password you’re looking for, just click reset and choose a new one. However, if you do not know your email address or can no longer access it, you will need to contact Sony.

The only other way to reset your PlayStation Network password is to contact customer service. This is so they can verify your identity and ask you some security questions.

Problems resetting a PSN password

Only a family manager can reset the password for a child account. Ask the family manager to log into Account Management in a web browser.

The family manager can go to [Account]> [Family Management]. From this menu, they can select their local user and [Reset password].

Didn’t you get an email?

Do you have a child account?
Only the family manager can reset your forgotten password. Ask them to go to [Settings]> [Parental Control / Family Management]> [Family Management].
From this menu, they can select their local user and select [Reset password].

Is the email in your spam folder?

Check your email inbox to make sure you search all mailboxes for “Sony”, including junk or spam folders.

Did you enter the wrong email address?

Repeat the steps to reset your password and make sure the email address shown in the “Forgot your password?” screen is the email address you use to log into your account.

Is there a problem with account management?

Sometimes network issues can delay password reset emails. Check the network status here.

Are you still having problems?

You can find the appropriate contact number by clicking here, typing “forgotten password” in the search bar, and selecting your PlayStation system; the option “call us” will appear at the bottom of the page.